Fees and cancellations

Program Fees

Fees apply to staff of CAO Members. Taxes not included.

  • The Basics: An Introductory Module for Optometric Assistants: $175
  • Full Course Registration: $1999
  • On-Demand Full Course Registration: $2499
  • Individual Module Registration (Certification Path not available): One Module: $200 
  • Individual Module Registrants: Workshop Registration: $625
  • CCOA Examination Rewrite (maximum of two): $225.
  • CCOA Designation Reinstatement Challenge: CCOA Examination rewrite (within two years of renewal deadline). One attempt only: $225
  • Annual CCOA membership Fee: $49
  • Late Fee: CCOA Renewal within 5 months of missed renewal deadline (June 1st deadline): $75 
  • Late Assignment/Quiz (applies to Full Course): $50
  • Printed Copy of CCOA Certificate: $20

Cancellation & Refund Policy

All program and course cancellation requests must be received in writing by ccoa@opto.ca.

Upon withdrawal of the CCOA On-Demand program:

Every cancellation/ withdrawal request is subject to a cancellation fee of $250 per student (in addition to below).

  • 90% of the program fee will be refunded if the request is received within 10 days of program registration and no modules have been completed.
  • 40% of the program fee will be refunded if the request is received within six months of registration.
  • 10% of the program fee will be refunded if the request is received within a year of program registration date.
  • No refund will be issued after one year of the program registration date.

Upon withdrawal from the CCOA Full Course program:

  • Every cancellation/ withdrawal request is subject to a cancellation fee of $250 per student (in addition to below).
  • 90% of the program fee will be refunded if the request is received within 14 days of the program start date and no modules have been completed.
  • 50% of the program fee will be refunded if the request is received within three months of the registration deadline.
  • No refund will be issued after three months of the registration deadline.

The following are not considered for refund:

  • Individual module registration
  • Workshop registration
  • Examination rewrites
  • Administration fees
  • Course materials
  • Incidentals

Refunds are issued to the individual who paid for the registration.

Any agreement between payee and candidates is separate from CAO.

All requests must be received in writing to ccoa@opto.ca prior to the timelines listed above.

Education Tax Credit

CCOA program candidates may be eligible to claim fees paid for the purpose of the Tuition and Enrolment tax credit (T2202)* provided eligibility requirements are met.

Candidates who registered for the CCOA (full course) program, paid the tuition themselves, and wish to claim the tax credit, may send a request to ccoa@opto.ca no later than February 1 of each year. Tax receipts for previous years will not be provided.

*Eligible candidates are required to provide their Social Insurance number. For security purposes, this can be done over the phone.