Fees and cancellations

Program Fees

The CAO is committed to offering high-quality education at competitive prices for our CCOA members. These fees may be periodically adjusted to ensure we can maintain current content and develop new resources. 

All fees are in Canadian funds. Fees are subject to change at any time. Fees apply to staff of CAO Members. Taxes not included.

CCOA PROGRAM REGISTRATION 

  • Full Course (September to May): $1999
  • On-Demand (flexible): $2499

CCOA MODULES

  • The Basics: An Introductory Module for Optometric Assistants: $200
  • Individual Module(s) (Certification Path not available): $250 

CCOA EXAMINATIONS

  • CCOA Examination Rewrite (maximum of two attempts): $150
  • CCOA Recertification Exam: $250
  • CCOA Recertification Exam rewrite (one attempt): $150
  • Examination Reviews: $25

CCOA ADMINISTRATIVE FEES

  • Late registration fee (full course only): $50
  • Assignment/Quiz extensions: $50
  • Annual CCOA membership Fee: $54 (in effect as of 2025)
  • Late Renewal fee (June 1st deadline): $100
  • Printed Copy of CCOA Certificate: $25
  • CCOA Transcript or other validating document: $25 

CREDIT APPROVAL (FOR CE SPONSORS)

  • Under 3 hours: $50
  • More than 3 hours: $100
  • Rush fee: $50

WORKSHOP REGISTRATION: $500

Cancellation & Refund Policy

All program and course cancellation requests must be received in writing by ccoa@opto.ca.

Upon withdrawal of the CCOA On-Demand program:

Every cancellation/ withdrawal request is subject to a cancellation fee of $250 per student (in addition to below).

  • 90% of the program fee will be refunded if the request is received within 10 days of program registration and no modules have been completed.
  • 40% of the program fee will be refunded if the request is received within six months of registration.
  • 10% of the program fee will be refunded if the request is received within a year of program registration date.
  • No refund will be issued after one year of the program registration date.

Upon withdrawal from the CCOA Full Course program:

  • Every cancellation/ withdrawal request is subject to a cancellation fee of $250 per student (in addition to below).
  • 90% of the program fee will be refunded if the request is received within 14 days of the program start date and no modules have been completed.
  • 50% of the program fee will be refunded if the request is received within three months of the registration deadline.
  • No refund will be issued after three months of the registration deadline.

The following are not considered for refund:

  • Individual module registration
  • Workshop registration
  • Examination rewrites
  • Administration fees
  • Course materials
  • Incidentals

Refunds are issued to the individual who paid for the registration.

Any agreement between payee and candidates is separate from CAO.

All requests must be received in writing to ccoa@opto.ca prior to the timelines listed above.