Keeping you in sight: Mastering Patient Experience Skills for Optometric Assistants

This course is designed to give you a deeper understanding of your role in creating positive experiences and patient-centered care. By the end of this course, you will feel confident in implementing strategies to improve the experience for every patient who walks through your doors.

Developed with the generous in-kind support of Centennial Optical Ltd., with special recognition to Violet Shahbod for sharing her knowledge and expertise.