In Part 1 we explored literacy rates in the Canadian population and the benfits of using plain language. In part two we will discuss what you need to build documents using plain language and provide some additional word replacements.
Plain language tips and information for communicating with patients. This three page document provides advice on how to use plain language skills, such as, the use of white space and simple sentence structure.
Presentation on the benefits of using plain language to communicate with staff and patients. It includes some simple tips related to word choices and tone. Ends with links to additional plain language resources.