Clinic Technician

About White Rock Optometry

White Rock Optometry has proudly served the community since 1982. What began as a small local practice has grown into a thriving clinic with over 30 team members and multiple doctors dedicated to delivering exceptional eye care. We combine advanced diagnostic technology with a strong commitment to patient education, community involvement, and environmental sustainability.

Our team is known for its supportive, family-like culture where employees are valued, encouraged to grow professionally, and empowered to make a meaningful impact on patients' lives.

About the Role

We are seeking an experienced Clinic Technician to join our busy and growing practice. This role is ideal for someone with previous optometry or ophthalmology experience who enjoys working directly with patients, operating advanced diagnostic equipment, and contributing to a positive patient experience.

The successful candidate will be detail-oriented, technically inclined, and comfortable working in a fast-paced clinical environment while maintaining a high standard of patient care and professionalism.

Responsibilities

Collect and accurately document patient medical histories
Perform diagnostic and pre-testing procedures as directed by the Optometrists
Capture and record diagnostic images and measurements using specialized equipment
Prepare, sanitize, and maintain examination rooms and testing areas
Schedule appointments and assist with administrative duties as needed
Support patient flow throughout the clinic and ensure a positive patient experience
Maintain, clean, troubleshoot, and perform basic upkeep of clinical instruments
Ensure patient records are handled with confidentiality and discretion
Work collaboratively with doctors and team members to provide exceptional care
Required Experience & Equipment Knowledge

Candidates should have hands-on experience with the following:

TOPCON Maestro 2 (OCT)
TOPCON TRK-2P (Autorefractor / 4-in-1)
OPTOS Optomap Monaco (preferred) or OPTOS Optomap Daytona
ZEISS Humphrey Field Analyzer II (Visual Fields)
Preferred

TOPCON MYAH
iCare Tonometer
VisualEyes EMR
Technical Knowledge

Candidates should have a strong understanding of:

Optical Coherence Tomography (OCT)
Myopia and myopia management
Intraocular Pressure (IOP)
Diagnostic imaging and retinal health assessments
The functions of the TOPCON TRK-2P, including:
Autorefraction
Keratometry
Tonometry
Pachymetry
Visual Field testing, including glaucoma screening
Optomap imaging, including Red & Green (R&G) and Multimode imaging
Experience with line scans, raster scans, optic nerve head scans, advanced visual field protocols (24-2, 30-2), and eyelid testing is considered a strong asset.

Qualifications

Previous experience in an Optometry or Ophthalmology clinic
Strong understanding of patient confidentiality and medical record management
Detail-oriented with excellent organizational skills
Strong technical aptitude and willingness to learn new technologies
Ability to work efficiently in a fast-paced environment
Excellent communication and customer service skills
Sound judgment and problem-solving abilities
Positive attitude and strong team mentality
Assets

TOPCON University training or workshops
Canadian Certified Optometric Assistant (CCOA) designation
Schedule

Full-time hours
Monday to Wednesday evenings (until 7:00 PM)
Saturday availability required
Flexible days off (Thursday and/or Friday)
Compensation & Benefits

$19.00 – $24.00 per hour, based on experience
Vision benefits
Health Spending Account (HSA)
Ongoing training and professional development opportunities

Why Join White Rock Optometry?

Women-led, inclusive, and supportive workplace
Strong focus on employee growth and development
Exposure to advanced optometric technology and diagnostic equipment
High-volume clinic offering diverse patient experiences
Active involvement in community initiatives and sustainability programs
Collaborative team environment where your contributions are valued

If you are passionate about patient care, enjoy working with advanced technology, and are looking to grow your career within a progressive and supportive clinic, we would love to hear from you.