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Fact Sheet

Tips for answering questions from reporters
A description of what is included in a comprehensive eye exam.
Information on the ad rates for CJO
Four quick tips on communicating more effectively.
Quick tips for managing difficult conversations with staff or patients. Learn how to set the stage and start the discussion. Avoid the blame game and escalation, also provides links to additional resources.
Plain language tips and information for communicating with patients. This three page document provides advice on how to use plain language skills, such as, the use of white space and simple sentence structure.

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