Optometric Assistant

Wheildon MacKenzie Optometry has been serving the Listowel and surrounding area for over 70 years.

As a community-driven business, we go beyond our patients eye-health to provide an exceptional and enjoyable experience.

Taking a patient-first approach, our friendly and helpful doctors and staff welcome each customer into our practice, providing a trustworthy and safe space where you can feel confident that your eye care needs are met with integrity, honesty and professionalism.

We are growing and excited to welcome newcomers to our family. If you are a detail-oriented, team player looking to expand your skills in a stimulating environment, then you don’t want to miss this terrific opportunity.

We are looking to add a new full-time Optometric Assistant to our team. 

Future training through the Canadian Certified Optometric Assistant (CCOA) program, and alongside our current CCOA trained staff and doctors will see you become a fully certified Optometric Assistant.

Responsibilities will vary depending on the stages of training as the CCOA. To give you an idea, the following are some, but not all responsibilities, that you will be learning.

Canadian Certified Optometric Assistant

• Office duties and administrative support such as answering phones and booking appointments.

• Pre-testing and case history taking

• Retinal imaging

• Performing Visual Fields

• Contact lens insertion and removal training

• Provide excellent customer service and patient care in person, on the phone and electronically through email.

• Helping patients select frames and lenses, and managing patient questions including product warranties.

• Fitting frames, taking measurements, and dispensing glasses.

• Adjusting and repairing glasses

• Patient education with regards to frame, ophthalmic lens and contact lens products that would best suit their needs.

• Lens problem solving

• Inventory management and in-store frame selection with frame company representatives.

The Successful Applicant must have

• A positive and welcoming personality

• Strong verbal, computer and administrative skills

• High level of attention to detail and organization

• Work efficiently with tact, diplomacy and confidentiality

• Be flexible in their duties and be willing to learn new tasks

• Experience in the optical industry and retail sales would be an asset

• Business acumen and dexterity are other advantageous skills.

This position is full-time Monday to Friday 7:30am-5:00pm.

Only those candidates considered for an interview will be contacted.