Renewal Requirements

To maintain the designation of CCOA (Canadian Certified Optometric Assistant) CCOAs must have 18 hours of approved continuing education (CE), including a “live” (not online) course in CPR every three years.

CE credits must be earned during the three-year certification period.  CE’s earned prior to successful completion of the CCOA Program are not eligible. In the event that more than 18 hours of approved CE are completed in any three-year period, those hours in excess of 18 hours to a maximum of 6 hours, may be carried over into the next certification period.

You will receive credit only once for the same course taken twice in a certification period.

CCOAs are responsible for submitting proof of CE to CAO.  CAO’s online CE Tracker takes the guesswork out of recording CE and gaining approval for continuing education courses. Log into your dashboard to view your CE History and to post new CEs.  Please note that submissions by fax, Canada Post, and email are not accepted. 

Credits may be uploaded to the CE Tracker any time before the deadline for your three-year renewal period. Once you have uploaded your CE documents, allow 1-2 weeks for the CAO to approve/deny them. This will be indicated in your account information.  If a course is denied approval, you will be contacted by the CAO. Always keep a copy of all CE submitted.

A renewal notice will be emailed in early September of your renewal year to the email address indicated in your contact information. It is the responsibility of the CCOA to notify CAO of any change of name, address, email address, and phone number. All CCOA email addresses must be personal and unique, i.e., a general email address used by the practice will not work.

All renewal documentation and payment must be received by CAO by December 31 of your renewal year. Renewals received after this date will be subject to a late fee. If all documentation is not received by CAO by December 31st of the year following the deadline, applicants must successfully re-write the final exam (Fee applies) to reinstate certification.