The Canadian Certified Optometric Assistant (CCOA) program is an online education program that gives optometric assistants the skills and knowledge they need to contribute to a thriving optometric practice. Available exclusively to employees of CAO members, the CCOA program focuses on key skills in customer service, office organization, technical know-how, and industry trends and best practices.
Over the course of 36 weeks, candidates complete nine course modules, a practicum, one workshop* and a final examination. The modules cover the full range of relevant skills and knowledge: from anatomy and physiology, to patient management, sales, customer service, frame and lens dispensing, and contact lenses. Participants must achieve a minimum overall grade of 65% to be certified.
*Important Note: Due to Covid-19, workshops will not be hosted in 2021. The full course fee has been adjusted accordingly.
If you have any questions, or would like to know more about the CCOA program, contact Program Manager Danielle Paquette at email@example.com or 613-235-7924 ext 211.