Front Desk Coordinator - Tillsonburg, ON

Closing Date: 
Tuesday, February 25, 2020 - 17:00
Job Type: 
138 Broadway
Tillsonburg, ON N4G 3P8
Ontario CA

OPTOMETRISTS ON BROADWAY is currently looking for a dynamic Front Desk Co-Ordinator to join our team in our state of the art, full scope optometry clinic in Tillsonburg. This is a full-time position Monday – Friday (37.5) with an additional 4 hours on Saturdays (9:00 am – 1 pm September to June only).

Duties include but not limited to greeting patients as they enter the building and answer all incoming calls, in a friendly manner as you will be our ambassador of first impressions. Check patients in as they arrive for their appointments, verifying current health card number, address, contact numbers. At patient check out, prepare invoices and collect payments as required, process Insurance eligibility and claim submissions, re-book patients for their next annual appointment or follow up appointments. Pull and prepare files for next day appointments.

This is a very busy medical office and the front desk position requires a great deal of accuracy and attention to detail. There are specific protocols that must be followed to ensure the best patient experience and the ability to follow instructions is very important. Starting wage is based on experience. We offer excellent training for new staff members as well as participation in continuing education seminars and conferences. Preference will be given to those who are CCOA and/or those with medical office experience.

Resumes with a cover letter can be given in person to our Office Manager at 138 Broadway on December 3, 2019 or December 5, 2019 between the hours of 8:00 - 9:30 am and 4:00 – 5:30 pm.

For more information about our practice please visit our website at or visit us on Facebook!