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Getting Clients to Talk
As an optometric assistant, you are usually the first person to interact with a client. You do the preliminary testing and help clients to choose and...
What’s the Deal with Multifocal Lenses?
As we age, it is normal to develop presbyopia— blurriness when doing near vision tasks like reading, using the computer, or checking your cellphone.
Eye Want Good Customer Service
9 tips to prevent client drop from patient to customer.
Useful Tips to Manage Stress
As important as managing stress, is trying to prevent it in the first place. This begins with accepting that no one can control all the events in...
Connecting to Patients with Social Media
Using Social Media to Stay Connected to Patients
Patient Centred Care - Plain Language Part 1
Plain Language Tips
Patient Centred Care - Plain Language Part 2
In Part 1 we explored literacy rates in the Canadian population and the benfits of using plain language.
Emergencies - Part 1
Be Ready - Part One
Emergencies - Part 2
Be Ready - In Part 1 we discussed the first steps towards preparing for emergencies. We continue that discussion in part two.
WOW Your Patients - Win Referrals
WOW YOUR PATIENTS - WIN REFERRALS Article submitted by Centennial Optical
Ebola Procedures in an Optometric Office
Jason Smith, OD recommends the following actions for protecting your office staff and other patients from Ebola transmission: