Articles

Getting Clients to Talk

As an optometric assistant, you are usually the first person to interact with a client. You do the preliminary testing and help clients to choose and

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What’s the Deal with Multifocal Lenses?

As we age, it is normal to develop presbyopia— blurriness when doing near vision tasks like reading, using the computer, or checking your cellphone.

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Eye Want Good Customer Service

10 Tips for Developing Great Customer Relationships

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Useful Tips to Manage Stress

Managing and preventing stress is very important to your quality of life. While we may not be able to get rid of stress entirely, we can better

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Connecting to Patients with Social Media

Using Social Media to Stay Connected to Patients

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Patient Centred Care - Plain Language Part 1

Plain Language Tips

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Patient Centred Care - Plain Language Part 2

In Part 1 we explored literacy rates in the Canadian population and the benfits of using plain language.

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Emergencies - Part 1

Be Ready - Part One

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Emergencies - Part 2

Be Ready - In Part 1 we discussed the first steps towards preparing for emergencies. We continue that discussion in part two.

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WOW Your Patients - Win Referrals

WOW YOUR PATIENTS - WIN REFERRALS  Article submitted by Centennial Optical  

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Ebola Procedures in an Optometric Office

Jason Smith, OD recommends the following actions for protecting your office staff and other patients from Ebola transmission:

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