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Optometric Assistants

What is an Optometric Assistant?

Optometric Assistants (OA’s) assist the optometrist in the delivery of eye health care services. In a typical optometric setting, an OA will see a vast array of patients from all walks of life; infants, children, men, women, seniors, able-bodied and disabled. The OA must be able to respond effectively to each patient’s needs, and to deliver care in a professional, efficient manner. The OA will have exceptional interpersonal, communication and time management skills.

CCOA Program

The Canadian Certified Optometric Assistant Program (formerly the OA Course) is a CAO member benefit. The remote self-study program is open to optometric assistants employed by a CAO member optometrist.

What are the program benefits?

Benefits for your practice:

Improved employee  engagement
Better patient service and satisfaction
More knowledgeable staff
More efficient clinic

For Assistants:

  • Better client relations
  • Exceptional interpersonal communication
  • Improved problem solving
  • Better engagement at work
  • More self-confidence

The CCOA program is also cost effective. With better engagement you reduce the expense of turnover.

Your practice will see:

  • Better staff retention
  • Increased productivity
  • Efficiency as staff work to scope
  • Strong knowledge retention and transfer
  • Improved time management skills 

Click here for additional information about the program

Click here to register.

Coaches Needed for CCOA Workshops

Do you have experienced staff in your office who are interested training others in their field? CAO’s Canadian Certified Optometric Assistant Program is looking for help in identifying potential work station coaches for the 2015 workshops. Click HERE for more information on requirements and to apply. Questions? Contact: Danielle Paquette dpaquette@opto.ca

Information for CCOA Program 2014/2015 Students

Current Student Course Material

Information for CCOAs

The certification period is three years.  To renew certification, documentation of 18 hours of approved continuing education (CE) and a CPR course taken during the three-year period must be received by CAO by December 31 of the renewal year. More information